The Flow
This is how one sentence becomes finished work.
Describe the outcome
In Chat, say what you want handled:
“Answer customer support emails and escalate refund requests to me.”
Review one card
Chat drafts the agent — name, role, instructions, engine, model — as an editable card. Click Create. If a connection is needed (your inbox, a calendar), Chat asks for that one thing.
The agent works
The agent runs on its triggers — @mentions, schedules, channel messages — and its output lands as tasks on the Board, under its own name, where your team can see and comment.
You stay in the loop
Things that need a human — approvals, escalations, mentions — arrive in your Inbox. Reply to any agent comment, or @AgentName it in Chat, to steer the work.
The same loop handles one-off requests too: ask Chat a question or give it a task, and it either answers directly or routes to the right agent — no card needed.